The Traveller Review Awards is an annual award by Booking.com that recognizes the efforts, dedication, and hospitality of hotels and resorts worldwide. The award results are based on guests' review scores following their stays. Additionally, the Traveller Review Awards require guests to rate their accommodation based on specific aspects including cleanliness, comfort, value for money, facilities, location, and staff service.

In February 2024, Booking.com launched the 12th edition of the Traveller Review Awards, evaluated from 308 million guest reviews for accommodations globally. The Traveller Review Awards 2024 ratings, gathered from December 1, 2020, to December 1, 2023, reflect the cumulative scores from customer reviews. The extended evaluation period ensures the award reflects not only customer satisfaction with service quality but also the staff's ongoing efforts to maintain high standards, contributing to memorable guest experiences.

According to Booking.com's report, all 10 resorts and hotels managed and operated by Vinpearl were awarded, including:

Vinpearl Luxury Nha Trang with a rating of 9.1/10