Traveling to Vietnam means sometimes you could face difficult situations. This could be about your visa, your passport, or other issues. To help you with those problems, the Singapore Embassy in Vietnam will provide you with the necessary support. With that in mind, your Vietnam travel will be more enjoyable.

1. About Singapore Embassy in Vietnam

The Singapore Embassy in Vietnam has two offices, one in Hanoi and the other in Ho Chi Minh City.

1.1. The Embassy of the Republic of Singapore in Hanoi

- Address: No. 41 - 43, Tran Phu Street, Ba Dinh District, Hanoi, Vietnam

- Telephone: +84-24-3848-9168, 3848-9170

+ For after-hours emergency contact:

0904-696-589 (if dialed within Vietnam)
+84-904-696-589 (if dialed outside Vietnam)

- Fax: +84-24-3848-9178, 3848-9181

- Email: [email protected]

- Working hours: Monday - Friday, 8.30 am - 12 pm and 1 pm - 5 pm

1.2. The Consulate-General of the Republic of Singapore in Ho Chi Minh City

- Address: Saigon Centre Building, No. 67, Le Loi Street, District 1, Ho Chi Minh City, Vietnam

- Telephone: +84-28-3822-5174

+ For after-hours emergency contact:

0903-113-500 (if dialed within Vietnam)
+84-903-113-500 (if dialed outside Vietnam)

- Fax: +84-28-3914-2938

- Email: [email protected]

- Working hours: Monday - Friday, 8.30 am - 12 pm and 1 pm - 5 pm

2. Services provided by the Embassy of Singapore in Vietnam to Singapore citizens

2.1. eRegister

What is eRegister

The MFA eRegister system is a free service provided by the Ministry of Foreign Affairs (MFA) to all Singapore citizens who travel or reside overseas. Regardless of whether you are traveling abroad for study, work, or leisure, the eRegister system allows you to record information about your travel itinerary. The information provided will allow the MFA to contact you in order to make sure you are safe and, if need be, provide assistance in case of an emergency (such as natural disasters, civil unrest, and so on).

How to eRegister in Vietnam

You will need an internet-connected device (smartphone, laptop, etc.) to log into your Singpass account, and through Myinfo, pre-fill your personal particulars in eRegister. You will need to complete your travel plans online via eRegister.

The following information will be required for you to complete your eRegister record:

Your personal particulars;
Those traveling with you (if you are traveling as a group);
Your travel itinerary, including accommodations, contact information, and the duration of the stay in the country/city you are visiting; and
The name and contact number of a person in Singapore to contact in case of emergency.

2.2. Passport matters

Traveling abroad means that you, as a foreign citizen, will need a passport. It allows you to receive any assistance on your trip from your government, if necessary. In case of passport damage or loss, the Singapore Embassy in Vietnam and Singapore’s MFA will provide assistance for Singaporean travelers to apply for a new passport or find a way to replace it.

Applying for a new passport

You might need to apply for a new passport if:

It is your first time applying for a passport
Your passport is running out of pages
Your passport has expired, or is expiring in nine months or less
Your passport is lost or damaged

Loss of passport

If your passport is lost, you should make a report through the ICA website within 14 days of losing it: https://www.ica.gov.sg/documents/passport/loss

Damage of passport

A damaged passport will not be accepted while you are traveling abroad. You should consider replacing it in case:

It is torn in any way
There are missing or detached pages
The binding has come loose or is frayed
Water damage has resulted in faded pages
The RFID chip is clearly damaged
The biodata page is cracked or detached

Information for passport application

For any passport application, the following information will be required:

Online:
- Singpass login
- Details on how the passport was lost
Over the counter at ICA Building
- Your digital/physical IC (for adults) or birth certificate (for applicants aged below 16*)
- Details on how the passport was lost

*Note: A police report is not required for the replacement of a Singaporean passport.

For overseas, you must log into the ICA’s e-Service using Singpass to complete the online application form or submit it in person at a Singapore Overseas Mission: https://eservices.ica.gov.sg/esvclandingpage/apples.

2.3. Other consular affairs

The Singapore embassy and the MFA will provide other support to help with your travel abroad. These are the supports available by the MFA:

Provide you with information, advice, and consular assistance
Issue emergency travel documents if you have lost your passport overseas
Request financial assistance on your behalf from your friends or relatives
Notify your friends or relatives if you have been injured or arrested abroad
Provide a list of officially registered lawyers or translators if required
Assist in arranging the repatriation of the remains and personal belongings of the deceased
Assist in the event of natural disasters, civil unrest, or terrorist attacks in a foreign country

3. Vietnam travel tips for Singaporean citizens

Below are some travel tips for your safe travel experiences in Vietnam:

Vietnam has a visa-free policy that allows travelers from Singapore to stay up to 30 days if your Singaporean passport has at least 6 months of validity since your entry date. However, if you overstay, there will be fines applied. So, plan your trip, or apply for a Vietnam travel visa before your visit.
An E-visa for Vietnam is also recommended for your visit, as it is convenient, easy to apply, and available for visitors from up to 80 countries. The E-visa will cover you for up to 30 days of stay, with payment of up to 25 USD per application.
If you are carrying any medication, be sure to bring your doctor's prescription as you may need to show it at the customs checkpoint.
Familiarize yourself with the customs regulations of the country you are visiting, as some may require you to declare items that are subject to quarantine restrictions upon entry.
Stay informed about local news and regulations at your destination. Seek information from experienced travelers, travel agents, tourist information offices, and airlines.
Create or save copies of important documents such as your identity card, passport data page, credit cards, and travelers' checks in case of loss. Leave the copies with your trusted family and friends as a backup.
Keep your passport and identity card separate to reduce the risk of losing both.
Avoid carrying excessive cash and valuables, and never leave your belongings unattended.
Do not carry any package through customs on behalf of others.
Keep the contact of the Singapore embassy in Vietnam in hand in case of emergency.

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The Singapore Embassy in Vietnam aids visitors from Singapore with a wide range of supporting services to help you with your stay in the country. The embassy will cover matters relating to your visa and passport, or other issues that you might face during your stay. Hopefully, this article has assisted you in planning a smooth and hassle-free trip.

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